Location: /Emotional Intelligence
Emotional Intelligence is the ability to accurately identify and understand your own emotional reactions and those of others. It includes the ability to regulate one's own emotions, to use them to make good decisions and to act effectively with people and problems in a way that reduces anger and hostility, develops collaborative effort, enhances life-balance and produces creative energy.
Here is a brief overview of the courses that we have to offer in this category and how they will help improve your Emotional Intelligence:
This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness, Self-management, Motivation, Empathy and Social Competence. It will help delegates to understand themselves and others better, and will give an insight into how to build productive and professional relationships at work.
This course is designed specifically for leaders and managers who would like to fully utilise the key Emotional Intelligence leadership competencies that will help them to develop constructive and productive working relationships with those they manage/supervise. It will introduce the 18 EI leadership competencies described by Daniel Goleman as the key to successful leadership, and will help delegates to develop practical strategies to develop and implement these back in the workplace.
If you would like to discover how emotionally intelligent you are, either as a precursor to taking one of our courses, one-to-one training or just to find out your strengths and areas in need of development, we offer a very useful self-assessment test that you can take online at your own convenience. This test is very comprehensive and asks a wide range of questions about your behaviours. We will then supply you with a detailed report based on your answers.
We also offer this test as a 360 where you ask a number of your colleagues to complete an assessment that asks them to share their observations of your behaviour at work, this helps get an overall picture of how you are perceived by the people you work with and how this compares with your own self image.