Details

Format: Open Course
Start Date: 14/12/2012
Duration: 1 Day
Location: Central London

Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EI) has in the effectiveness of the organisation at all levels. In particular, EI provides the foundation for many competencies that are critical for effective leadership. Managers and team leaders are required to fulfil a much broader remit these days - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities. Effective management and leadership involves working effectively with people - colleagues, reports, more senior managers, stakeholders, customers and suppliers. Being able to achieve results and being able to fulfil responsibilities at operational, team and strategic levels therefore requires a set of special skills that enable the manager or leader to get the best from themselves and al the people they work with

Numerous surveys in the US and in the UK have reported that leaders who are high in emotional intelligence will experience less stress, enjoy better health, perform more effectively at work, gain others’ co-operation, deal effectively with change, and stay employable…

This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace. It will help delegates to understand the emotional reactions in themselves and others better; to regulate and use their emotions to make good decisions and to act effectively with people and problems in a way that reduces and hostility, develops genuine commitment and collaboration, enhances motivation and produces creative energy.

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Price: £395.00 + vat

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